Asha May
Customer Growth Advisor, CX 4 Growth Asha brings hands-on experience and strategic thinking honed over a career that’s spanned roles in marketing, customer success management, program strategy, business development and finance.
About this speaker
Asha brings hands-on experience and strategic thinking honed over a career that’s spanned roles in marketing, customer success management, program strategy, business development and finance.
As a Customer Experience leader, Asha has found her professional passion in mobilizing customer-focus and collaboration within SaaS organizations while driving consistently extraordinary customer experiences that turbocharge revenue growth, loyalty and customer retention. She has accomplished this through a strategy of applying customer insights and affecting operational efficiency, to deliver a scalable and curated post-sale customer journey. The result, helping customers be more knowledgeable of how your product can support their needs, more empowered to engage and more excited and incentivized to evangelize how they’ve succeeded with your partnership.
As a People leader, Asha enjoys engaging diverse thoughts and nurturing those on her team to help each person achieve their potential.
Previous companies where Asha has held leadership roles include DataRobot, Lacework, Veracode, CapGemini (previously Kanbay), Plaut Consulting, Gartner.
Asha brings 20+ years of experience and in the last 10 years, she has been focused on helping B2B SaaS organizations across cybersecurity, data and AI/ML.
True to her professional passion of creating great customer experiences, Asha loves immersing herself in new experiences through travel. Closer to home, she takes advantage of different outdoor activities in the changing seasons, experimenting with new dishes in the kitchen and testing her creativity with DIY projects.