Startup Boston Week 2024 Startup Boston Week 2024

Diane Gordon

CEO, Customer Growth Consulting With more than 25 years of experience building and leading post-sales functions for fast-growth B2B SaaS companies ((Endeca, Bullhorn, Jellyfish, project44), Diane is an expert in understanding what it takes to deliver best in class SaaS metrics.

About this speaker

With more than 25 years of experience building and leading post-sales functions for fast-growth B2B SaaS companies ((Endeca, Bullhorn, Jellyfish, project44), Diane is an expert in understanding what it takes to deliver best in class SaaS metrics including gross retention, net retention and gross margin.  

Diane is a published authority on CX, often speaks on the topic and is an advisor to a number of VC firms and B2B startups.

Diane is also an amateur metalsmith, serves on the board of LexArt, and volunteers as a mentor for EforAll.

Customer Success & Support C-Suite

Contact This Speaker

Talks

(5.12) Metrics Magic: Measuring a High-Functioning Post Sales Team

September 13, 2024, 07:30 PM

Faculty Dining Room - 4th Floor

Diane Gordon Kate Bischoff Kate Zartarian Sheryl Hawk

Suffolk University

Suffolk University's Sawyer Business School

The Sawyer Business School occupies an unrivaled position at the nexus of Boston’s private, public, and nonprofit sectors. Our learners enjoy unparalleled access to the city’s financial and innovation clusters, seats of government, nonprofit organizations, and world-class healthcare institutions.

Want to sponsor this event? Contact Startup Boston