Kim Riedell

VP, Customer Success, Growth Molecules Kim Riedell is a seasoned executive with a proven track record in driving revenue growth and fostering customer success within the technology sector.

About this speaker

Kim Riedell is a seasoned executive with a proven track record in driving revenue growth and fostering customer success within the technology sector. With extensive experience in Customer Success, Sales, and Professional Services for SaaS and transactional platform companies, Kim has held leadership roles including Senior Vice President, Vice President, and Chief Customer Officer, contributing to the scaling of companies from $7M to $100M and beyond.

She is recognized for her expertise in customer success, strategic partnerships, and operational efficiency, having successfully managed global teams and delivered exceptional results. Kim is also an accomplished industry speaker, having been featured at events such as Etail West and PILive Miami, and recognized with awards including the 2022 Appealie SaaS Customer Success Leader Award. 

Kim holds an MBA with honors from Simmons University and a BA in Communication from the University of New Hampshire. Kim is an avid skier and runner and enjoys spending time in the mountains with her husband and twin daughters.

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Talks

(2.4) We’re Going Global: Navigating Cultural Challenges

September 10, 2024, 02:00 PM

Keches - 1st Floor

Chuck Mollor Kim Riedell Kyle Kruse Evan Pierce Marc Cote

Suffolk University

Suffolk University's Sawyer Business School

The Sawyer Business School occupies an unrivaled position at the nexus of Boston’s private, public, and nonprofit sectors. Our learners enjoy unparalleled access to the city’s financial and innovation clusters, seats of government, nonprofit organizations, and world-class healthcare institutions.

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