About this Talk
Dive into the future of customer engagement and explore how artificial intelligence is revolutionizing the way businesses engage, support, and retain their customers.
During this workshop, you will gain practical insights and actionable strategies to harness the power of AI for enhancing customer satisfaction and driving business growth. We’ll specifically explore how AI:
- Can enhance the onboarding and support experience for customers
- Support account management and health scoring
- Impact renewals and upsells
- Scale your customer success team while minimizing the cost
Bring your laptop and notebooks - and questions - to this session!
This session is part of Startup Boston Week 2024 and is perfect for CSMs, CS Managers, CS Ops Professionals and Rev Ops Professionals.